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SUBJECT MATTER EXPERT (SME)
Tasks such as the update of components, the insertion of security updates or monitoring should be further automated. It is recommended to use only one automation tool (SAP Solution Manager or SAP LVM). Custom solutions and scripts should not be used or replaced with standard tools if possible, because otherwise different script languages and script versions will have to be managed, resulting in a lot of maintenance. Standardised SAP scripts are welcome here. A useful definition of thresholds, for example on the basis of historical system behaviour, must also be defined for monitoring.
In earlier product generations, databases from various third-party providers were used - primarily Oracle and Microsoft SQL. However, this has changed with the introduction of the new database generation SAP HANA.
Release changes/migrations
Basis includes a client/server architecture and configuration, a relational database management system (DBMS), and a graphical user interface (GUI). In addition to the interfaces between system elements, Basis includes a development environment for R/3 applications, a data directory, and user and system administration and monitoring tools.
By establishing a new role concept and building new roles, the SAP basis has the skills necessary to support new tasks and topics as well as to operate new technology and service forms. The relevant roles are listed below.
"Shortcut for SAP Systems" makes many tasks in the area of the SAP basis much easier.
Depending on the agreement, the team of experts takes care of the administration as well as the hosting and operation of the SAP system.
One possible consequence of the constant overuse of the employees is the reorientation of the employees and the associated loss of knowledge.