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SAP Basis
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SAP Basis
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SAP Basis
ABAP
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SAP Support - Links
Advisory services
Long experience
All SAP solution landscape and deployment scenarios
SAP Application Management Services (SAP AMS)
SAP SUPPORT FROM USER VIEW
Troubleshooting & Troubleshooting
SAP Support Portal
Managing and measuring innovation in an innovation strategy
Find Product Documentation
Accelerate creation of the implementation plan for your transformation project
Combination of On Premise and Private Cloud as a goal
PaaS and DevOps
Innovation Services
SAP Enterprise Support, Cloud Editions*:
SAP SUPPORT
Innovation and advice
Knowledge transfer all the way
You are our priority!
Comprehensive Hybrid Operation
Holistic, tailor-made accompaniment across solutions and lifecycle phases
Tuning for high performance and scalability
Features
Support
New: SAP Transformation Hub
Basis for effective management and operation of your SAP solution and the maximum benefits
Learning Journeys
Developing prototypes for next-generation scenarios such as machine learning, big data and IoT
Identify areas for improvement and train the workforce for new technologies
Big changes cast their shadow: What next year will bring
Manage and control your SAP environment with ease and accountability
Flexible and individual support models
MANAGED SERVICES
Relief for teachers
SAP CERTIFICATIONS
Application lifecycle management
SAP Consulting
Service Message
Optimise your SAP environment today
Who is affected?
PCoE (Partner Centre of Expertise) Certified
Functional Application Support
Strengthen your team's skills
Knowledge transfer all the way
First Level Support
SAP Preferred Success
HPC Software Maintenance for SAP - More than SAP Support
Guaranteed service levels for your operational security
Developing prototypes for next-generation scenarios such as machine learning, big data and IoT
Collaboration with SAP Support Experts
Prioritise critical areas and roadmap for next steps
Dedicated Support Teams
A coordinating, unified management team for all SAP services
SAP support and reliable consulting
Continuous deployment approach monitored with DevOps
Manage and control your SAP environment with ease and accountability
SAP Message Processing
Premium Services
Standard Support targets in-house solutions
Definition SAP AMS
Supports all SAP solutions
Innovation Services
Increase your performance and productivity
SAP Consulting
PCoE (Partner Centre of Expertise) Certified
Innovation and advice
Create a Security and Compliance Roadmap
SAP AMS benefits
Newsletter
Outsourcing
Basis for effective management and operation of your SAP solution and the maximum benefits
Manage, monitor and optimise your SAP solutions and business processes
Definition and benefits SAP Support
Rapid stabilisation of high performance solutions
architectural planning
MANAGED SERVICES
Technical application support
Integrated Launch Activities
Integrated Introduction Activities:
Long experience
What is the added value of Enterprise Support?
Comprehensive service portfolio with clearly calculable results
Quick Support
hedging
Second-Level Support and Third-Level Support
Identify areas for improvement and train the workforce for new technologies
Establish action plans to address risks and problems of performance, technical integrity and stability
Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
All key SAP cloud solutions
SAP® Support - as needed
Big changes cast their shadow: What next year will bring
Comprehensive portfolio
Find Product Documentation
External SAP support and comprehensive service to relieve your IT
Choose your Success Experience Offer
Holistic, tailor-made accompaniment across solutions and lifecycle phases
SAP Licence Support Centre
SAP SUPPORT AND MAINTENANCE
New SAP support programme paves way to the cloud
Feature Planning and Success Tests
SAP Base Services
SAP Application Management Services
Consistency of technical architecture with SAP security products and solutions
Access to a pre-configured demo environment enriched with sample data
SAP defined project team
Management of organisational changes
Next Generation Support for the Intelligent Enterprise
Expert help - anytime, accurately and anywhere
Advisory services
Tuning for high performance and scalability
Exciting projects for the IT department
All SAP solution landscape and deployment scenarios
SAP Standard Support or Enterprise Support?!
OUR OFFER
Identification of critical gaps and optimisation potential
SAP Solution Manager
You are our priority!
As a permanent or reliable backbone
SAP Business Journeys
Flexible and individual support models
SAP LICENSING ADVISORY SERVICES - ADVANCED
Prevent problems before they occur
The basis for your success: Create Value from the Start, Proactive Success Critical Support, Best Practices, and Recommendations
SAP Support
Realisable value creation plan
Is that a bug or a feature?
SAP's new, simplified service and support portfolio is specifically designed for the cloud
Unified SAP support to ease the way to the cloud
Your contacts
Support / Ticket Form
Cloud Services
No additional costs in Enterprise Support
SAP SUPPORT FROM USER VIEW
Landscape strategy and architecture
Focus on core competencies and innovation
customer area
Professional customer service for your SAP applications
scope of solution
SAP Enterprise Support, Cloud Editions*:
1st Level Support
Standard Support targets in-house solutions
SAP Business Application Support
Learning Journeys
Dedicated Support Teams
SAP Application Management
Building the foundation for your smart business
Did we arouse your interest in support on demand?
Broad portfolio of references
Management of organisational changes
Features
ALL FROM ONE HAND
Maintenance
Supports all SAP solutions
Outsourced SAP Support frees up IT resources
SAP Base Services
Advisory services
SAP Solutions
Our service makes the difference
Big changes cast their shadow: What next year will bring
Together for success
SAP ENTERPRISE SUPPORT
Finding ideas and modelling the digital business
Holistic Customer Care
Do you want to stay in touch with SAP in the future?
As a permanent or reliable backbone
Get to know Cloud Success Services
Innovation services and solutions
Knowledge transfer all the way
SAP Notes or Notes
Increase your performance and productivity
Exciting projects for the IT department
SAP Help Portal
Holistic, tailor-made accompaniment across solutions and lifecycle phases
Functional design and architecture analysis and functional gap assessment
SAP Application Management Services
Building skills with a wide range of services and educational content
SAP Standard Support or Enterprise Support?!
COMMERCIAL & NEGOTIATION SUPPORT
Guaranteed response and problem resolution time
corporate architect
SAP IT SUPPORT SIGNIFICANTLY RELIEVABLE BY AI
Increase end-user satisfaction
3rd Level Support
The VAR Support Model
PUT THE CARE OF YOUR SAP SYSTEM IN THE HANDS OF SPECIALISTS!
Innovation and advice
SAP Application Management Services (SAP AMS)
What can customers do today?
Long experience
What is the added value of Enterprise Support?
Collaboration with SAP Support Experts
SAP® Support - as needed
Defining value maps and gaining a clear understanding of value ratios
SAP CERTIFICATIONS
WHY DO YOU NEED SAP SUPPORT
Which support level suits you?
Second-Level Support and Third-Level Support
Preconfigured setup and ready-to-use business processes
MANAGED SERVICES
Whether after a successful joint project or as a new customer, we support you!
High SLA Levels
Optional in addition to Essential, including SAP Preferred Success:
Identify areas for improvement and train the workforce for new technologies
Access to Customer Success Experts
Service and Support Partners
WHAT DO WE DO
SAP Support
Experts on Demand
Analysis Solutions and Data Management
PaaS and DevOps
Outsourcing
1st Level Support
SAP Preferred Success
Reduce downtime and provide stability
ALL FROM ONE HAND
What problems our SAP Support helps
No additional costs in Enterprise Support
Proactive Success Critical Support
Advanced support and target SLAs
Troubleshooting & Troubleshooting
OUR OFFER
Evaluation of the strategy, improvement of data integration, quality and governance and draft solutions
Where is the app in SAP ONE Support Launchpad?
Guaranteed service levels for your operational security
WHY DO YOU NEED SAP SUPPORT
PUT THE CARE OF YOUR SAP SYSTEM IN THE HANDS OF SPECIALISTS!
Minimise modifications and customisation
We'll pull you out
SAP support and reliable consulting
Do you want to stay in touch with SAP in the future?
Enterprise Support
Identify areas for improvement and train the workforce for new technologies
Explore business opportunities and develop working prototypes
Long experience
If it burns again...
Efficient and timely SAP support today
Why we are your competent partner
Our support offer for you
Realisable value creation plan
Cyber security and compliance
3rd Level Support
SAP SUPPORT FROM USER VIEW
Identification of critical gaps and optimisation potential
Customised Training Programmes
WHAT DO WE DO
Strengthen your team's skills
SAP Essential Business Services
Optional in addition to Essential and Advanced:
Building the foundation for your smart business
Proven secure connections and data for highly regulated industries
Outsourced SAP Support frees up IT resources
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