SAP Support WHAT DO WE DO - SAP Basis

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WHAT DO WE DO
architectural planning
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.

We provide information technology support for SAP solutions. We grant access rights to SAP information resources. We update the SAP versions and handle incidents (with highest priority — 24/7, 7 days a week). We perform the licence checks, check the application quality of the SAP licence and help get the system up and running.
Application lifecycle management
We offer the block-by-block solution of the software service support and targeted advice on SAP solutions. We run databases, monitor the SAP landscape, manage changes (transfer) and implement the update blocks, and set up backup/backup and system restore. In addition to the "Base" block, we resolve incidents 24/7, evaluate the need to change SAP Notes, databases, and operating systems for SAP applications. We install and deploy SAP Solution Manager. In addition to the "Advanced" block, we develop the company strategy, build and maintain the SAP landscape, and pull applications to new operating system versions, databases, and SAP platforms.

In this fast-paced time, when the metrics and requirements of the respective markets, target groups and technical developments often change, permanent adaptations of the systems are difficult to avoid. The need for support lies in the volatility of our age, based on the high speed of digitalisation.

"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.

The Status of Support Connectivity app displays the data collection status for the customer's on-premise landscape.

Our services adapt efficiently to your business needs and promote the right results for your business.
SAP BASIS
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