Big changes cast their shadow: What next year will bring
Flexible and individual support models
By 2017, the ten employees in the central IT Services department in Wuppertal, supported by a number of Indian colleagues, were in charge of all the systems and users of the group. In particular, the company's SAP solutions tied up a large proportion of its IT resources. Schmersal uses numerous SAP products, including SAP ERP for business process control, SAP Extended Warehouse Management (EWM) or SAP Netweaver Business Intelligence (BI, formerly BW) warehouse management software.
Running SAP as your main business tool can be a huge challenge for your internal IT department, especially if you are an SME. In order to meet the ever-changing requirements of your company, you need employees with a wide range of expertise in various modules of SAP software. Recruiting and sustaining such talent can be difficult and costly, especially given the industry's lack of SAP skills. There is a solution: SAP Application Outsourcing from Axxis Consulting. We can help you as an extended branch of your internal IT department. Our service package covers all aspects of SAP support and can be tailored to your specific needs. By working with Axxis, you can increase productivity and quality, focus on your core business, and deliver reliable support services to your end users at potentially significantly reduced cost.
SAP SUPPORT AND MAINTENANCE
Our work is aimed at improving the business of our customers. Our task does not end with the implementation of the IT solution. We support customers all over the world with the operation, maintenance and administration of the solution.
At the beginning of January 2020, the new support backbone became mandatory. Anyone who is unsure whether the SAP support connection is running properly does not have to rely on their own solution manager alone. The new support launchpad extension, "Status of Support Connectivity," provides an overview.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
The SAP Support Portal is your quick and easy access to technical support documents and our product experts.
Application management services significantly reduce system downtime and the associated sudden costs.