Support / Ticket Form
Prioritise critical areas and roadmap for next steps
Choose the times you want to use our support. On request, we will be there for you 24/7 and will work with you to create an individual concept for your needs.
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
New SAP support programme paves way to the cloud
With Next-Generation Support, we already offer intelligent support services that customers can choose according to their preferences. We give our customers the choice of how to get answers to their technical questions. It is important to us that our customers have an all-round good experience in interacting with SAP Support - from start to finish.
We are a young and growing team with excellent expertise. Every service representative is well trained and is therefore an expert in this field. However, our advice is not limited to technical solutions. With comprehensive cross-industry and international experience, we always orient ourselves to the most up-to-date standards and help our customers on a business level if necessary. A special feature of our company is its proximity to customers. We are not a broad-based group, located somewhere far away abroad. Our headquarters in Germany, more precisely in Wuppertal, unite all employees under one roof to get to your problem solved faster and more efficiently - as a team!
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
Time and again, adjustments are needed to exploit the complex functionality of SAP systems.
We ensure that critical processes in the SAP system are always available.