SAP Support Get to know Cloud Success Services - SAP Basis

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Get to know Cloud Success Services
The quick look at the SAP Support connection
We provide information on SAP product innovations, SAP support and enhancement packages, and new software releases. But also the latest updates on the SAP solutions used. This keeps you up to date with technology.

Consumption Analysis - Result: You have full transparency about your IT environment, which gives you a stronger negotiating position. Licences can be reassigned to ensure the best possible licence usage.
Personalised success plan to achieve the results that enable growth
End-user support is typically run on two levels - help desk and key user. The help desk supports the horizontal functionality used in the broader user community, while key users support more specialised departments and specific functions within your organisation.

Our goal is to ensure the business continuity of your company. We ensure that critical processes in the SAP system are always available. We act proactively and eliminate the risk of downtime before users experience the negative effects of a problem.

"Shortcut for SAP Systems" makes many SAP support tasks much easier.

The SAP Solution Manager is a state-of-the-art management platform that enables us to control the integrated support for your SAP systems and users.

General SAP® services to optimise and further develop your software are supplemented by specific process knowledge through VAR support.
SAP BASIS
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