SAP support and reliable consulting
Flexible and individual support models
Companies in any industry, where SAP solutions have been installed for more than 2 years, can face the low level of customer satisfaction: Problems are solved slowly, user relationships, configurations are not strictly required, no understanding of how VAT is formed in the chain of business processes. We offer SAP system support according to ITIL, which is orientated to the customer's business requirements and reduces the number of critical malfunctions. This approach makes the interrelationship between users, supported elements and incidents more user-friendly and clear.
If you have any technical support queries about our software, please contact us. It is possible to open reports 24 x 7 by e-mail.
Extensive corporate transformation through a long-term strategic partnership or targeted business journeys as short-term projects
In order to allow small internal SAP teams to focus on their daily business, outsourced support provides an enormous support help. Your SAP employees no longer have to solve any problems themselves, won't be ripped out of their day-to-day operations, and can dedicate themselves to efficiency-enhancing projects to drive your business forward. A big advantage is also the speed of the fixes due to the service provider's many years of experience with bugs already encountered from other customer systems. This will speed up troubleshooting and help you identify the problem behind a failure.
We provide information on SAP product innovations, SAP support and enhancement packages, and new software releases. But also the latest updates on the SAP solutions used. This keeps you up to date with technology.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
We deliver more than just support - we deliver solutions.
With our consulting services you can realise your idea of the digital company with practical strategies and excellent results.