Identification of critical gaps and optimisation potential
A coordinating, unified management team for all SAP services
No software solution in the world, even if it comes from the world's largest enterprise software vendor, runs smoothly. In business-critical processes, the root cause of an incident costs your employees a lot of time and nerves, and the solution finding requires in part deep development knowledge that a normal user does not have.
With SAP Solution Manager, an application lifecycle management tool, your users can submit service requests, errors, notices, or problems directly to us. Our support staff then remotely handle message handling and problem resolution.
Development of a detailed technical infrastructure and data migration design concept
As your partner, AXXIS offers services that allow you to maintain and extend your software to ensure that your solution is always ready for you, as best you can. In case of problems, you can rely on us to help you solve your problems efficiently and effectively. We help you troubleshoot your SAP system, contact SAP for system failures, and implement support packages. Our application maintenance support team is PCoE certified and provides cost-effective and customer-orientated global support for SAP Business One and SAP Business All-In-One solutions. We use SAP Solution Manager for all maintenance issues to track incidents, SLA compliance, and documentation of solutions for future reference purposes, and provide you with a proven and independent AMS support tool to ensure business continuity.
Our customers run SAP software either locally or in the cloud. As a cloud hosting provider and AWS partner, we support both delivery methods. Our Singapore data centre currently supports over 50 customers for both SAP Business One and SAP S/4. We also work closely with hyperscalers such as AWS, Azure, Google or Huawei Cloud to help you find the right solution for your cloud hosting.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
Our customers can rely on us at any time of day or night.
In business-critical processes, the root cause of an incident costs your employees a lot of time and nerves, and the solution finding requires in part deep development knowledge that a normal user does not have.