Next Generation Support for the Intelligent Enterprise
Optional in addition to Essential, including SAP Preferred Success:
No software solution in the world, even if it comes from the world's largest enterprise software vendor, runs smoothly. In business-critical processes, the root cause of an incident costs your employees a lot of time and nerves, and the solution finding requires in part deep development knowledge that a normal user does not have.
It is best to call one of our employees to discuss your initial situation. We can dramatically reduce the risk of compliance violations and support all programmes you have set up. This gives you the freedom to focus on the growth and innovation of your business.
SAP's new, simplified service and support portfolio is specifically designed for the cloud
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Through our many years of experience we offer you a round-service in the field of hardware and software. We work across software in a team of experts for different areas.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
In short, the great advantage for our customers lies in answering the question directly and very quickly - with all the queries that are necessary and thereby avoiding the often necessary "ticket ping-pong" - directly in the dialogue with the SAP experts.
The SAP ONE support enhancements are designed to deliver SAP 2014 and beyond in several steps.