ALL FROM ONE HAND
Salt Solutions relieved at SAP AMS
The Schmersal Group, the international market and competence leader in machine safety, benefits from the progressive automation, because this increases the demand for safety technology. Machines and equipment are becoming more complex, robots are increasingly collaborating directly with their human counterparts, and the world is becoming more aware that functional safety and occupational safety are essential factors for business success. Schmersal offers the world's largest range of safety switchgear and systems for machines, systems and lift technology. Founded in 1945 in Wuppertal, Schmersal currently employs about 1,850 people in over 20 countries.
Trust consultants with excellent knowledge of SAP software. They provide you with the necessary support at every stage of your transformation.
Continuous deployment approach monitored with DevOps
Through the SAP ONE Support Launchpad, customers can find the status of support connectivity in the My Landscape application. The Status of Support Connectivity app displays the data collection status for the customer's on-premise landscape.
Today, business-critical processes are happening more and more in real time. Consequently, we have decided to take fundamentally new paths: We therefore also offer real-time support, in direct interaction with our support experts, via chat or phone. Feedback on classic messages can already be received by customers in real time as SMS directly to their mobile phone. Customers prefer to help with questions directly in the application they use. We therefore integrate support directly into our products with Built-in Support.
Tools such as "Shortcut for SAP Systems" allow for a quick fix in SAP support.
In addition to everyday business, an important aspect of this is not to neglect further training to process and module know-how.
SAP Transformation Hub is a team of highly qualified experts and corporate architects.