Exciting projects for the IT department
Who is affected?
The SAP Standard Support offering remains in place for on-premise solutions, providing basic support services for SAP solutions and maintaining system operations and availability. For customers switching to SAP Cloud powered by SAP HANA, SAP recommends SAP Enterprise Support. This guarantees innovation and reliability in hybrid scenarios. One Support is implemented step by step. The SAP ONE support enhancements are designed to deliver SAP 2014 and beyond in several steps. A coordinated and integrated incident management process and support for mission-critical processes for a customer's complete solution, including hybrid scenarios and landscapes, are currently available.
A holistic support by an experienced SAP service provider can help. System problems can be detected early and fixed directly. In addition, efficient business processes are created to simplify the day-to-day work of all SAP users and increase effectiveness. Clear strategy consulting and structured process optimisation lay the foundation for the success of a company. SAP Application Management Services work right here.
Proactive Success Critical Support
We focus all our actions on the results you need. With our Success Experience offerings, Success Extensions and Success Services, we help you to combine and implement your vision and technology strategy to achieve the desired results from day one.
Knowledge transfer is an important part of our support to keep costs as low as possible. We rely on a combination of pragmatic training and "learning on the job" to build and document our knowledge of the required information transfer.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
On the homepage you find the button "Ticketform".
Do you need support or do you not have sufficient spare capacity? Call us or write to us and we will find a solution together.