Big changes cast their shadow: What next year will bring
Whether after a successful joint project or as a new customer, we support you!
By delegating your SAP application management to a trusted AMS vendor, you enable your internal IT department to focus on its core competencies and realise innovation. This way, you can relieve the burden on your professionals and give them the opportunity to focus on more strategic tasks.
We operate globally, the quality of our services is world class. This is confirmed by numerous references from all over the world. We will gladly present them to you on request.
Architecture design of high-performance and diverse IT landscapes
SAP and IT - mostly two separate areas. The members of each world usually have relatively little insight into the work of the other world. Now, parallel worlds are, of course, not negative per se. Specialised areas of expertise can work efficiently and with a focus. However, cross-departmental processes are a challenge, which should be managed centrally and run smoothly. Here you simply have too many interfaces, transfer points, etc. An SAP-ITSM integration can help.
However, SAP ONE Support only complements the basic offering of Enterprise Support. Premium support offerings such as ActiveEmbedded or MaxAttention must still be booked additionally, but these also apply regardless of the operating model. For example, SAP ActiveEmbedded and SAP MaxAttention for on-premise solutions can be supplemented with premium support offerings from SuccessFactors or Ariba for cloud solutions.
Tools such as "Shortcut for SAP Systems" are extremely useful for SAP support.
Moreover, artificial intelligence has the potential to further reduce the response time for technical questions.
Here the shipping route must also be changed to the new HTTPS standard.