SAP Base Services
Architecture design of high-performance and diverse IT landscapes
You can also find the ticket form on the Terminal Server or on the Intranet under the heading: SAP Help & Documentation. On the homepage you find the button "Ticketform".
As the leading IT house and number one in the German-speaking SAP market, we stand for comprehensive digitalisation in the middle class. It goes without saying that we offer our customers highly professional support services and SAP support in accordance with ITIL standard.
Cyber security and compliance
You can inform us of your requirements via the questionnaire behind the following button. We will let you know which investment you can expect.
Our Application Management Centre is located at ORBIS headquarters in Saarbrücken: We have made this decision deliberately. At ORBIS headquarters in Saarbrücken, our ORBIS Service Agents have the opportunity to interact with the consultants and developers of the implementation projects without detours and thus directly access know-how on customer-specific settings and programmes. Further branches of our AMS Centre are located in the USA (Washington) and China (Shanghai), so we can offer our SAP customers comprehensive service.
Use "Shortcut for SAP Systems" to accomplish many tasks in SAP Support more easily and quickly.
The intelligent merging of all channels, including mobile devices and social media, will give customers multiple ways to access support.
We serve customers' wishes with all our efforts.