Cloud Services
Optional in addition to Essential and Advanced:
Customers with a small and standardised SAP landscape can use the "Status of Support Connectivity" cloud extension to test the connection of their on-premise system to the SAP Support Backbone without having to resort to the full power of the Solution Manager. This is particularly suitable for customers who do not use Application Lifecycle Management (ALM) or complex IT service functions in Solution Manager.
Please refer to a complete list of our software products. It provides you with related documentation on implementation, upgrades and new features.
SAP AMS
Your SAP® systems are mission-critical, must be readily available and function smoothly. However, no software solution is technically always trouble-free.
We operate globally, the quality of our services is world class. This is confirmed by numerous references from all over the world. We will gladly present them to you on request.
The "Shortcut for SAP Systems" tool is an excellent tool for handling many tasks in SAP Support more easily and quickly.
At the beginning of January 2020, the new support backbone became mandatory.
This allows you to access core tasks, critical updates, and all SAP Live Support channels anytime, anywhere, and from any device.