SAP Basis Solution concepts basic operation: from taking over operational responsibility, 24/7 to support when needed (substitution, vacation replacement) - SAP Basis

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Solution concepts basic operation: from taking over operational responsibility, 24/7 to support when needed (substitution, vacation replacement)
Patching
The Queue determines which support packages are inserted into your system in which order by the SAP Patch Manager. If the queue is not yet fully defined, you must define the queue from the available support packages. If the Queue is already fully defined, it is only displayed; they no longer have the ability to change the selection. However, you can delete the queue completely with Queue [page 37]. Note that your system is inconsistent when you delete the queue after objects have been imported (for example, after an error in the DDIC_IMPORT step and following). The deletion in these SPAM steps should only be used for troubleshooting and you should repeat the insertion of the support packages as soon as possible. The SPAM transaction ensures that only support packages that match your system are displayed in the queue. Support packages intended for another release or an uninstalled add-on will not appear in the queue, even if they are loaded into your SAP system. For more information, see Rules for the Queue [page 19]. You must define the queue before you insert support packages. Prerequisites You have loaded the appropriate support packages with the SPAM into your SAP system [page 15]. Procedure To define a queue, select View/Define SPAM on the entry screen of the transaction. The Select Component dialogue box appears. You will see the list of installed software components (e.g. SAP_BASIS, SAP_HR, SAP_BW, Add-On). Select the desired component. You see the available queue. This queue contains the support packages available for the selected component in your system, and any required Conflict Resolution Transports (CRT), as well as associated Add-On Support Packages. You can: If the queue you see matches your wishes, you can accept the queue with Queue confirm and leave this selection window.

There are the following reasons that may lead to the termination of this step: CANNOT_SKIP_ATTRIBUTE_RECORD: The attributes cannot be read in the OCS file. The file probably cannot be opened for reading because it has been deleted in the meantime, or the permissions at the operating system level are insufficient. CANNOT_DETERMINE_EPS_PARCEL: The OCS file does not exist in the EPS inbox; presumably it was deleted.
SWEQADM Event queue administration
Application layer: The application layer is the central component of the SAP ERP system and is therefore also referred to as the base system. All applications and calculations are executed here. The application layer communicates with both the database layer and the presentation layer. On the one hand, it requests data from the database layer, processes it and then passes it on to the presentation layer. On the other hand, data that is newly entered in the presentation layer is passed on to the database layer and stored there.

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Various tools can be used for this purpose, which take over the maintenance, care, configuration and monitoring of the SAP system.

Since SPAM runs within the SAP system, you do not need to know the operating system to handle the transaction.
SAP BASIS
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